LLM-Derived Preference Judgments Are Not Self-Consistent
Matthew T. Ford, Francis Bahk, Jingjing Wang, Adam S. Jovine, Tinghan Ye, David B. Shmoys, Peter I. Frazier
Abstract
Agents increasingly interpret a person's natural-language preferences by querying an LLM for numerical preference judgments, e.g., by asking how much the person would be willing to pay for an item. A growing body of work estimates a utility function from these judgments and then chooses actions based on their estimated utility. This pipeline assumes the judgments are approximately self-consistent: that a single utility function can reproduce them. But are they? To study this question, we measure the self-consistency of cardinal LLM preference judgments. For example, the difference in stated willingness-to-pay between two items should match the stated payment that makes a person indifferent to exchanging them. We develop statistical tests and interpretable measures of how far observed responses depart from the best-fitting self-consistent utility function. Experiments with flight, apartment, and hotel examples across six LLMs reveal large persistent inconsistencies. This suggests that LLM-derived preference judgments cannot be faithfully summarized by a single utility function.